"No, really, is there anyone there??"

A review of HM Revenue & Customs by Fiona, Glasgow written on Friday 8th of July 2011

10-15 mins waiting this morning and gave up trying to call Centre 1 Glasgow. Shocking. I have to work to pay my taxes for this type of service? To reiterate, I have to work not spend my time listening to terrible music waiting for someone to answer my call!.

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