"Service above and beyond the norm"

A review of Optical Express by A Canadian. written on Monday 3rd of December 2012

In the third week of September 2012 my wife and I were staying in Marks Hotel while visiting Glasgow from our home in Canada. While there my eye glass case broke and needed to be replaced. I tried various places to get one and while walking on Sauchiehall Street my wife said why not try that place.( Optical Express ).

We went in and explained the situation to a young lady who immediately went into the back room,and came back with a case identical to the one that broke. When I asked her how much it cost she replied, and I quote,

" It will not cost you anything , just enjoy your stay in Glasgow and have a safe trip home "

I do not know the name of the lady however I can say she was exceedingly friendly, most helpful and a credit to Optical Express.The actions of this lady helped make our visit to Glasgow a very pleasant one..

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