"Telephone manner"

A review of Southern General Hospital by Mrs. A. Bernardon written on Tuesday 15th of April 2014

Phoned to find out if my sister was being discharged and had to wait about 5 minutes for the phone to be answered at the main switchboard. I was put through to the ward and was told, rather curtly, " aye she is goin hame the day but we canny gie ye a time". End of conversation..

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