"Warranty"

A review of Rox (UK) Ltd by Lori written on Thursday 26th of June 2014

Bought a Michael kors watch from this shop and hardly wore it and after a year the rubber on the bracelet started to wear and break away. Took it to ROX and they had it for 5 weeks when I had to contact them for them to say it wasn't covered under warranty and they said they tried to contact with a name and number I hadn't heard of or given them! Twelve days later I'm still trying to contact them to see if my watch is back in their shop so I can collect it! Won't be back in the shop! Utter Incompetence..

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