"What a bike shop!"

A review of Billy Bilsland Cycles by Niall Hughes written on Tuesday 26th of July 2016

Bought my first road bike from a large chain last autumn, was happy with the bike choice (made by me, not them) but the overall experience held no customer satisfaction.

Quickly realised I needed a summer bike. A cycling enthusiast colleague suggested I go here and "put myself in their hands". Got a beaut of a bike from Neil, couldn't have asked for any more at the time or since. The guys are all lovely, very supportive of a newbie with no bike knowledge at all, very relaxed in any dealings with them (e.g letting me have her before the cyclescheme cert came through).

My first (winter) bike came to grief two weeks ago with lots of damage to derailleur and back end including frame. They've gone to quite extraordinary lengths to try and sort things out. This included giving me free use of a bike to tide me over.

Can't recommend this bike shop enough..

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