"So helpful and friendly and superb treatments"

A review of Chi Health & Beauty Spa by Happy client written on Sunday 14th of June 2009

I went to Distinction in the Marriot for a spa day with my girlfriends for my 40th. We had a really bad morning as my car wouldnt start and we live 40 miles away. We had to go in the rain and get the train and were not in the greatest of moods.

When we got there I relised I had forgotten my costume for swimming!! I went into the salon to let them know we had arrived and if they could take ME early as I couldnt go for a swim or sauna. The woman at the desk, Susan was very friendly and asked me if I was ok. I explained what had happened,she sat me down and got me a coffee and a biscuit. She said the leisure club sold costumes and I could buy one and even got me a reduced price. She was really helpful and when we had our treatments my massage and facial were amazing, I felt so floaty. The therapist was really nice too. Susan got me and my friends more coffee on the house and menus for lunch. She checked on us a few times to make sure we were ok and made us feel very vip. This wasnt just a one off as I have returned several times for spa days with friends and my sister and all the girls are always so nice and remember your name. Susan invited me to an event at the hotel where we had free wine and a buffet. I was a bit worried they were going to hard sell to us but they didnt at all, just showed us what new treatments were coming to the spa and gave us discount vouchers. Susan said they do this for thier regular clients to say thankyou for thier loyalty, what a lovely idea.

Obviously I would recommend Distinction to anyone wanting lovely treatments and therapists and great advice for skin and body..

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