"Worst Service Ever - Soo bad that i won't be back!"

A review of Costa Coffee by Steven written on Wednesday 5th of August 2009

Having lunch in Costa Coffee in Braehead was an members floated aawful experience that i wont be repeating! I love Costa Coffee and i ususally go to their store in Sauchiehall Street which i highly recomend but i will never be back in their store in braehead. The que took over half an hour to go in. While staff round talking to each other, gossiping. When i got the counter the 'assistant manager' rushed me through my order and wasn't particuarly helpful. I heard her swearing under her breath to other staff members. The whole store looked upside, down and unclean. There was trays and empty cups and rubbish lying on chairs and tables! Their seemed to be enough staff on soo i cant understand why it was like that and there wasnt much to choose from as the shelves and cake cabinet looked half empty.

At the moment i am looking for Costa Coffees head office number as this was a terrible experience. Staff were rude and slow service. Not what is expected from a market leader now is it?.

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