A review of Sizzler's Steak House by Anonymous written on Sunday 22nd of November 2009
Cows that say "OINK"
I have eaten at Sizzlers on various occasions over the last 3 years and have always found the food and the service to be excellent and as a result it has always been at the top of the list when I make a recommendation to freinds and colleagues who are looking for a top quality meal.
My wife, myself and another couple went there last week for the first time in about a year and we were sorely dissapointed to see that standards had slipped.
The staff were stale, the warmness we were used to encountering was nowhere to be seen then came the shock. Now I had ordered a fillet steak as usual and as usual it was perfect, probably the best fillet in Glasgow. My freinds wife ordered a sirloin and this is when the problems began. She was not happy with it and mentioned this to the waitress who was less than impressed with the complaint and really offered no solution but to like it or lump it. When we insited that she take it back, she grudgingly took the offending piece of meat into the kitchen and came back to tell us that the chef said there is nothing wrong with it so he would cook another but we would have to pay for both.
This is when the now poor service turned farcical. A second opinion was needed so I ofered my expert pallate and was surprised to find that I was eating pork. I pointed this out to the waitress who was very keen to inform me that pork was not on the menu, I retorted by telling her butcher that they dont want any more cows slaughterest that "Oink". This when I asked if the chef had tried the meat, according to the waitress he had, this was now turning into a scene as we asked for her to bring the chef into the discussion as he had either not tasted the meat or had no idea how beef should taste, it was only at this point that she offered to bring out a fresh sirloin at no extra cost, let's face it she knew there was no way we were paying for the first one!
The evening was topped off when they added a service charge to the bill!! This has spoiled my opinion of this restraunt and I will now have to find somewhere else to go for a good fillet..
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Map showing Sizzler's Steak House on Albion Street