"Telephone manner!"

A review of Parkhead Housing Association Ltd by Annon written on Friday 5th of March 2010

Today i called Parkhead Housing Association, and was left quite unpleased with the outcome of the phonecall, I must add any time i have been in contact with them in the past they were more than helpful and extremely polite although today the "gentleman" with whom i spoke to was quite unpleasant and i think quite patronising towards me, in fairness i am substancially younger than him but i do not feel there was any need for him to speak to me as though i was a child, i may be young but i am 23 years old and don't expect a place like this to have someone say things like, "I don't understand what you mean HEN" to me, i just think that the telephone manner i experianced today was one that shouldn't be used in one's workplace, and i also cant stress enough this was just one person and any time i have been in contact with them before they have been more than helpful and were pleasant at all times..

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