A review of Barrhead Travel by E.OZ written on Monday 11th of October 2010
As requested Laura,feedback of our experience.
The service from Barrhead Travel,as usual,second to none!
However,The Cavaletto Hotel in Venice where we stayed for a week was certainly not the 4* we expected.
NEGATIVES:
The reception and waiting staff were rude and unfriendly.
The rooms were basic with tacky furnishings.
breakfast was very basic and of poor quality.
POSITIVES:
Full marks to the friendly and very efficient housekeeping staff-the room was spotless.
Great central location
Extremely poor value for what we paid
Interestingly,neither of the two websites we noted this hotel on, stated it was a 'Best Western'????? I wouldn't have booked had I known.(down to previous experience)
Great holiday but spent less time than would have liked, in hotel due to unwelcome/unfriendly atmosphere - the bar/facilities etc seemed very underused. Location aside,would not recommend.
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